Thank you for shopping with Sarvadaman & Ksenia. We are committed to delivering your order with care and efficiency. Please read our shipping policy below.
Processing Time
- All orders are processed within [2] business days.
- Bespoke or made-to-order pieces may take [1-2 week] depending on the design complexity.
- We will notify you by email once your order has shipped.
Shipping Rates & Delivery Estimates
- Shipping costs are calculated at checkout based on your location and order size.
- Estimated delivery time:
- Domestic (India): [5–6 days]
- International: [3–5 business days for express shipping and 7-12 business days for standard shipping]
- for orders above $350 will be upgraded to express shipping at no additional cost
- We use trusted carriers such as [DHL / FedEx / USPS/ UPS, India Post, etc.].
Customs, Duties & Taxes
- For international orders, customers are responsible for any customs and import taxes that may apply.
- We are not responsible for delays due to customs.
Tracking Your Order
- Once your order ships, we’ll provide a tracking number via email.
- You can track your order at any time through the carrier’s website.
Delays or Issues
- While we strive for timely delivery, unexpected delays (weather, customs, holidays) may occur.
- If your order is delayed or lost, please contact us at [jsarvadaman95@gmail.com], and we’ll assist you promptly.